Urban Basics & Co. - Vintage Mall / Art & Craft Supplies, Battle Ground WA
Thank you for choosing to shop with Urban Basics. Here's everything you need to know about doing business with us, all in one place.
Note Regarding Debit Cards
If you have used a bank debit card to place your order you may see what appears to be a second charge on your account. However, you were not billed twice. The first item is, in effect, your bank's authorization for the purchase. If there is a second item, it is the actual charge that was made to your account when the order was processed. The first entry will be removed from your account by your bank in accordance with its own policies.
Shipping - is Free within the contiguous U.S.
All Shipments originate at our location in Battle Ground, Washington 98604.
When shipping within the contiguous U.S., your order will arrive within delivery estimates based on your location and standard shipping, 4 to 5 business days.
Urban Basics reserves the right to choose all carriers.
During covid please minimize returns.
For all product returns please contact Customer Service to receive a Return Authorization(RA) number.
Urban Basics assumes no responsibility for product damage caused by the freight carrier. Upon receipt of goods with obvious or concealed damage, the customer should contact the carrier and request immediate inspection or note damages clearly on the delivery document Urban Basics, to the best of its ability, will assist the customer by providing paperwork needed to complete a freight claim.
If you have consented to receive marketing emails, we may use your contact information to send you information about products, services and opportunities which might interest you. If you do not consent to the use of your contact information for marketing, it will not be used for those purposes.
You have the right at any time to stop us from contacting you for marketing purposes by clicking the unsubscribe link at the bottom of any e-mail or by sending us an e-mail at the address listed below.
We will not share your personal information with any third-party for their own marketing purposes, without your consent.
Access to your information and correction
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
"Do Not Track" Requests
The Site does not respond to "do not track" requests.
The Site is not directed to children under the age of thirteen and we request that all visitors to the Site under the age of thirteen do not provide any personally identifiable information through or on the Site. We do not knowingly collect information from children under the age of thirteen without parental consent.
When you place orders or access your account information, including anywhere on the Site where we request credit card information, we offer the use of a secure server. Personal information collected on the Site is stored in secure operating environments. Secure Sockets Layer (SSL) software encrypts all information you input before it is sent to us. While we try our best to safeguard your information once we receive it, no transmission of data over the Internet or any public network can be guaranteed to be completely secure. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.